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Terms of Service 服务条款

Last updated: June 26, 2026

1. Acceptance

By accessing the Entropy website or using the Entropy application, you agree to these Terms of Service and to our Privacy Policy. If you do not agree, do not use the service.

2. The Service

Entropy provides wellness self-tracking tools, nutrition and activity logging, AI-assisted summaries, reports, reminders, and related educational content. Features may change as the product evolves.

3. Service Territory

Entropy is not directed to, offered in, or made available for mainland China. For this clause, mainland China means the Chinese mainland and excludes Hong Kong SAR, Macao SAR, and Taiwan. If you are located in mainland China, ordinarily resident in mainland China, or acting on behalf of users in mainland China, you may not access, register for, join the waitlist for, or use the website, app, APIs, paid plans, or related services.

We may use technical, operational, and legal measures, including IP-based or geolocation-based restrictions, to enforce this regional limitation. We may reject submissions, suspend access, remove accounts, or delete records that appear to violate this clause.

4. Health and AI Disclaimer

Entropy is not a medical device and does not provide medical diagnosis, treatment, or emergency services. AI-generated analysis, entropy scores, wellness summaries, and educational notes are informational only. Entropy does not estimate remaining life, diagnose disease, or replace qualified healthcare professionals. Always consult qualified healthcare professionals before making medical decisions.

5. Your Responsibilities

  • Provide accurate information when using account, profile, and logging features.
  • Keep your account credentials secure.
  • Do not misuse, reverse engineer, disrupt, scrape, or attack the service.
  • Do not upload unlawful, harmful, or unauthorized content.
  • Do not use research comments to request diagnosis, treatment, prescriptions, supplement dosing, personal medical advice, or to disclose personal contact details or private health information. Entropy may moderate, reject, or remove comments at its discretion.

6. Privacy and Data Deletion

We handle personal and sensitive data according to our Privacy Policy. You may delete your account inside the app or request deletion through Data Deletion.

7. Paid Plans

Some features may be offered through paid plans. On Android, subscriptions are processed by Google Play Billing. Prices, billing periods, renewal terms, cancellation options, taxes, and refund eligibility are shown by Google Play before purchase and are governed by Google Play's rules unless otherwise stated.

Paid subscriptions may renew automatically unless cancelled through your Google Play account before the renewal date. Entropy does not receive your full payment-card number. We receive purchase verification metadata from Google Play to grant, restore, and manage paid access. Restoring a purchase does not create a new charge.

If a paid feature is unavailable because of a service issue, contact support@getentropy.app. Refunds and billing disputes for Google Play purchases are handled through Google Play unless applicable law requires otherwise.

8. Intellectual Property

Entropy, its software, design, text, visual system, trademarks, and product experience are owned by Entropy or its licensors. You may not copy or redistribute substantial parts of the service without permission.

9. Availability

We aim to keep the service reliable, but we do not guarantee uninterrupted availability. We may suspend or modify features for maintenance, security, legal, or product reasons.

10. Limitation of Liability

To the maximum extent permitted by law, Entropy is not liable for indirect, incidental, consequential, special, punitive, or health-related damages arising from use of the service.

11. Contact

For questions about these Terms, contact support@getentropy.app.

中文摘要

Entropy 提供健康自我记录、营养记录、AI 摘要和提醒等信息服务,不构成医疗诊断或治疗建议。本服务不面向中国大陆居民、位于中国大陆的用户,或代表中国大陆用户使用本服务的人开放。Android 订阅由 Google Play 处理,价格、自动续费、取消和退款规则以 Google Play 购买界面和相关政策为准。使用本服务即表示您同意遵守本条款,并理解所有熵值、健康摘要和 AI 建议均为信息参考。您可以在应用内删除账号,也可以通过数据删除页面发起删除请求。