Support 用户支持

For general inquiries, bug reports, or feature requests.
如有问题、Bug 反馈或功能建议，请发送邮件。

For data deletion requests, privacy concerns, or GDPR inquiries.
数据删除请求、隐私问题或 GDPR 咨询。

Q: How does Entropy generate wellness insights?
A: Entropy uses your own logs and published research context to highlight patterns around nutrition, mood, sleep, and daily routines. It does not estimate remaining life, diagnose disease, or measure cellular aging.

Q: Is my food photo stored on your servers?
A: We do not intentionally store original food photos after analysis. Images may be transmitted to AI service providers for real-time processing under their data-handling terms; only structured analysis results are saved in your account.

Q: Can I delete my account?
A: Yes. You can request complete account deletion at any time from Profile → Delete Account Permanently or by using our data deletion page.